Discount codes

We sometimes offer discount codes which can be applied either to your total order, or a specific item. These may be codes which you see messaged across our site, or they may be unique to you, for example when registering for My Account.

Simply add that code at the checkout to apply your discount automatically, and you'll see the saving in your order summary.

Cashback

You’ll often see cashback promotions on our site; either for a specific brand, or as ao cashback offers which run across a wider range of products. If a product is eligible we'll make it clear in your search results and on the product page. We’ll also include a link to let you know how to claim when you complete your order.

These offers will need to be claimed within a specified time after placing your order.

If you’re eligible for ao cashback, we’ll include a claim form within your invoice email. You’ll need to submit that form within 14 days to claim your cash back, and you’ll receive your payment within 28 days.

Additional offers

You'll often see free gift, trade-in, cashback and extended warranty promotions which are offered by the appliance manufacturers. If a product is eligible for one of these offers, we'll make it clear in your search results and on the product page.

These offers will need to be claimed within a specified time from the date of your order, so check the terms and conditions for that offer – we’ll include a link when we confirm your order.