Our price match promise

We'll price match any item we sell and it's delivery against any other retailer – we’ll even match discount codes and those all-important sales periods. Here’s what you need to do to you get the best price:

• Give us a call on 0344 324 9222
• Let our friendly team know the product code
• Tell us where you spotted it
• Let our AO'ers work their magic

That’s it! We’ll need to confirm the price of the product, so make sure you’ve got a link to it to hand. The whole thing should only take a few minutes and you’ll save some money too. Winner winner!

What if I've already bought my product?

The savings don’t just stop there. If the price of your product drops on our site or you see it cheaper with another retailer within 7 days of you receiving your order, let us know through our live chat service (8am - 8pm, 7 days a week). We’ll happily refund the difference.

The important bits

No confusing jargon here, just handy information you should know.

• We match against the total cost of our competitor’s item and delivery, so keep this in mind before you call us
• We only price match against websites from retailers in the UK
• The product on our competitor’s site needs to be exactly the same as the one on our site
• The product must be in stock with the competitor and available for delivery within 10 days
• We don’t price match against AO Business or other trade sites

You can also use our app to hunt for a bargain. Create a ‘favourites’ list and keep track of the prices for your most wanted items. Just search for AO on your phone’s app store and get shopping!